What’s happening?
Globetrotters Travel & Cruise, a well-respected Toowoomba travel agency, has received a prestigious national award from MSC Cruises, the world’s third-largest cruise brand.
This accolade acknowledges Globetrotters’ commitment to exceptional customer service, extensive product knowledge, and expertise in delivering top-quality travel experiences.
MSC Cruises praised Globetrotters for their dedication to consistently exceeding customer expectations and setting themselves apart in a competitive industry.
Adding to this achievement, Globetrotters’ network, Travellers Choice, was also honoured at the 2024 National Travel Industry Awards (NTIA), receiving the title of Australia’s Most Outstanding Travel Agency Network for the fourth consecutive year.
This highly regarded title was awarded on 26 October 2024 at ICC Sydney, solidifying Travellers Choice as a leading figure in the retail travel industry.
Why it Matters?
These dual recognitions underscore Globetrotters’ high standards in the travel industry and demonstrate the agency’s commitment to serving Toowoomba’s unique needs.
The NTIA award, in particular, is regarded as the Australian retail travel industry’s ultimate accolade.
Globetrotters’ association with the Travellers Choice network further enhances its standing, providing customers with both personal service and the collective strength of a national network.
Local Impact
For Toowoomba, these achievements highlight the expertise of local independent businesses and the broader community’s support of high-quality service.
Globetrotters’ success reinforces its reputation as a trusted travel partner, bringing global recognition to the local travel scene.
By the Numbers:
- 120 – Globetrotters is part of the Travellers Choice network, comprising 120 of Australia’s leading independently-owned travel businesses.
- 4 consecutive wins – Travellers Choice has held the title of Australia’s Most Outstanding Travel Agency Network at the NTIA for four consecutive years.
- 45+ years – The Travellers Choice network has been connecting and supporting independent agencies across Australia for over 45 years.
Zoom In
Globetrotters Travel & Cruise Manager Ben Apsey attributed the win to the entire team’s dedication to enhancing their skills and exceeding customer expectations.
“Our agents combine extensive travel experience and product knowledge with an unrivalled understanding of our local community and our client’s needs,” Apsey said. “Ultimately, that is what stands our agency apart from competitors.”
Apsey also emphasised the importance of being part of the award-winning Travellers Choice network, noting, “There is no higher honour than to be recognised as the best by your peers. And receiving this award four times in a row proves that the commitment Travellers Choice and its members have to delivering personalised service, expert advice, and outstanding value to their customers is simply unrivalled. We are immensely proud to be part of a national network that brings together and supports Australia’s leading independent travel agencies.”
Zoom Out
The Travellers Choice network, of which Globetrotters is a proud member, is one of Australia’s leading retail travel collectives.
With agencies spread across every state and territory, Travellers Choice has built a reputation for delivering high-quality service, great deals, and expert travel advice.
Christian Hunter, Managing Director of Travellers Choice, applauded Globetrotters’ win, saying, “This is a much-deserved reward for which the staff of Globetrotters, along with the people of Toowoomba, can be rightly proud.”
What To Look For Next?
Following these national accolades, Globetrotters is likely to expand its range of travel offerings and further enhance service standards to remain a preferred agency within Australia’s competitive travel industry.
Keep an eye out for more award-winning services from Globetrotters Travel & Cruise, as well as the continued success of the Travellers Choice network.
1 Comment
well done every one